Positive Negative experiences

Positive experiences
Clean hotel with nice garden, nice location ,sufficient breakfast , nice and kind staff (especially the young lady named Machi who attends the Reception the Breakfast the Bar and the P.R.)

Negative experiences
The last day of our holidays,our ship was departing at 16:00 so we asked if we could stay 2 and one half more hours to have our last swim in the sea ,and instead of giving us a Complimentary Room to take a shower and change before we left,we were asked to pay 20 Euros extra .
Unacceptable.Of course we didn t stay longer.